Customer Service: (323) 231-3525

Customer Service

The WoofersEtc staff strives to provide the best customer service to fulfill your car audio needs.  Please check our helpful information pages before contacting us, as they may answer questions you may have.  For all other questions and inquiries, please call us at (323) 231-3525 or contact us.

Shipping & Delivery
All orders are typically shipped with the United States Postal Service (USPS) or Federal Express (FedEx.)  Your order is shipped within 24-48 hours after receiving and processing, using the most efficient shipping method possible for the items you order from us.  For more details on our shipping policy, please visit our Shipping Information page.
Privacy & Security
We never share your information with other third-party companies.  For more details, please visit our Privacy Policy page.
Returns & Warranty
Need to return, exchange or send an item back for warranty?  Please call us at (323) 231-3525 or email us at [email protected].  Please check our Returns, Exchanges and Warranty Policy before sending back any item, as any item without a valid-issued RA# will not be accepted.
International Orders
For more information about international shipping costs and ordering, please visit our International Visitors page.
Expert Product Support
For expert product support, please visit our Expert Product Support page.
To place an order, you may login or create an account or call us at (323) 231-3525 and we can take an order for you by phone.
Payment, Pricing & Promotions
We accept Visa, MasterCard, Discover, American Express and PayPal.  All prices are the final price unless otherwise stated in the product page.  All promotions and discounts are subject to end without prior notice.
Viewing Orders
To view your order status, please login to your account and click on My Orders.
Updating Account Information
To update your account information, including billing and shipping address, email and phone number, please login to your account.