Returns, Exchanges and Warranty Policy
Returns and Exchanges
Brand new, products can be returned within 30 days of order invoice date. These products must be returned in 100% brand new condition, unopened, unused, with no blemishes or signs of installation, complete with all original parts and accessories. Shipping costs are non-refundable, and a 15% restocking fee will apply. In some cases, the restocking fee can be waived if the value of the returned products is used as an in-store credit. In the event that a customer refuses delivery of a package, a return shipping charge will be made by the shipping carrier. This charge will be deducted from the customer's credit.
Each and every product for sale on WoofersEtc.com is covered under a full 1 Year Warranty (unless otherwise stated on the product page) and can be returned for a period of 1 year for warranty service. If you have purchased a product from us within 1 year of the order invoice date and it is failing to perform as intended by its manufacturer, please contact us.
Please call us at (323) 231-3525 or email us at firstname.lastname@example.org to receive a valid-issued Return Authorization Number (RA #.) All returns without a valid-issued RA# will not be accepted.