Customer Service: (323) 231-3525

Returns, Exchanges and Warranty Policy

Returns and Exchanges
Brand new, products can be returned within 30 days of order invoice date.  These products must be returned in 100% brand new condition, unopened, unused, with no blemishes or signs of installation, complete with all original parts and accessories.  Shipping costs are non-refundable, and a 15% restocking fee will apply.  In some cases, the restocking fee can be waived if the value of the returned products is used as an in-store credit.  In the event that a customer refuses delivery of a package, a return shipping charge will be made by the shipping carrier.  This charge will be deducted from the customer's credit.

Warranty
Each and every product for sale on WoofersEtc.com is covered under a full 1 Year Warranty (unless otherwise stated on the product page) and can be returned for a period of 1 year for warranty service.  If you have purchased a product from us within 1 year of the order invoice date and it is failing to perform as intended by its manufacturer, please contact us.

Please call us at (323) 231-3525 or email us at info@woofersetc.com to receive a valid-issued Return Authorization Number (RA #.)  All returns without a valid-issued RA# will not be accepted.